CircuitCentralCo - Return Policy

Return Policy

At CircuitCentral Co, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a flexible return policy to help you exchange or refund your items.

 

Eligibility

  • Returns are accepted within 30 days of purchase.
  • To be eligible for a return, the product must be in its original condition, unused, and include all original packaging, accessories, manuals, and documentation.
  • Valid reasons for return include defective, damaged, or incorrect items, or if the product does not meet the advertised specifications. If you are returning a product for any other reason, please contact our customer support team to confirm eligibility.

 

Return Process

  • Contact Us: Before returning your item, please reach out to our customer support at Contact Page. Our team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number if necessary.
  • Packaging: Securely package the item along with all included accessories and documentation. Please include a copy of your original receipt or order confirmation.
  • Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., a defective or incorrect item). We recommend using a trackable shipping service to ensure your package arrives safely.

 

 

Refund Process

  • Once we receive your return, our team will inspect the item to ensure it meets the return eligibility criteria.
  • If approved, we will process your refund to the original payment method within 7-10 business days.
  • You will receive an email notification regarding the status of your return and refund.

 

Additional Information

If you have any questions or require further assistance, please do not hesitate to contact our customer support team. We are here to help ensure your shopping experience with CircuitCentral Co is smooth and satisfactory.